Privacy Policy

Last updated October 4, 2026

Brick & Book Vault ("we", "us") is based in Edmonton, Alberta, Canada, and this policy explains what personal information we collect, why, and how it's handled, in line with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA).

What we collect

  • When you place an order: name, email, phone number, and (for delivery, Canada Post, or Amazon-shipped orders) a shipping address.
  • When you pay by card: your card details are entered directly into Stripe's own payment form and go straight to Stripe — we never see or store your full card number.
  • When you sign up for our newsletter: your email address.
  • When you use our rewards points program: your email address and points balance.
  • When you use live chat on the site: the messages you send us.
  • When you browse: Vercel Web Analytics records page visits. If you accept optional Meta Pixel tracking, it records product views, cart additions, checkout starts, and paid orders, along with item IDs, values, and browser information. These events do not include the name, email, phone, or address entered at checkout.

Why we collect it

  • To create and fulfill your order, and to contact you about it (pickup ready, delivery window, tracking, etc.)
  • To process payment (card payments via Stripe; e-transfer payments are matched to your order manually)
  • To send order confirmation, receipt, and shipping emails
  • To track and apply rewards points, if you choose to use that program
  • To send newsletter updates, only if you signed up for them
  • To understand shopping drop-off and improve the site; optional Meta Pixel data also helps measure advertising.

Who we share it with

We don't sell your information. It's shared only with the services that help us actually run the store:

  • Stripe — processes card payments
  • Shippo / Canada Post — generates shipping labels and rates for mailed orders
  • Amazon — for orders fulfilled from Amazon's warehouse (FBA), your name and delivery address are shared with Amazon so they can ship your order
  • Resend — sends order confirmation and account emails on our behalf
  • Supabase — hosts our database, where order and account records are stored
  • Vercel — hosts the site and provides Web Analytics
  • Meta — receives optional Pixel events only after you accept that tracking

Analytics choice

Meta Pixel is off until you accept it. Declining does not affect shopping. Your choice is stored in this browser and can be changed here at any time.

Meta Pixel: not chosen

How long we keep it

Order records are kept for our own bookkeeping and tax records. Rewards points and newsletter signups are kept until you ask us to remove them.

Your rights

You can ask us what information we have about you, ask us to correct it, or ask us to delete it (except where we're required to keep order records for tax purposes). Unsubscribe from the newsletter any time using the link in any newsletter email.

Contact us

Questions about this policy or your information: email loeppkycolin@gmail.com or call (306) 716-9419.